Privacy Policy

Data Protection Policy

At Cloverdale Casino (Cloverdale Casino), we understand the importance of protecting your personal data. This policy outlines how we collect, use, store, and share information related to our users.

1. What Data Do We Collect?

We may collect various types of information from you when:

You create an account or log in
You browse or interact with our website
You communicate with us via email or other contact methods

This data includes but is not limited to:

Name and alias
Email address and login details (passwords)
Contact Information (address, phone numbers)
Preferences regarding marketing communications, gaming limits, time-outs self-exclusion.

2. How Do We Use Your Data?

We use your information to:

Operate the website and provide online casino services
Fulfill legal requirements for identification, verification, and age restrictions
Personalize user experiences (e.g., game suggestions)
Communicate about account activity, promotions, new games, or changes to policies and terms

3. Who Can Access Your Data?

Your information may be accessed by:

Our authorized staff members with legitimate interests in the management of our services
Third-party vendors providing services on our behalf (e.g., technical support, marketing)
Regulators as per laws governing online gaming

We will only share your data if required by law or for reasons directly related to providing you our website and service.

4. Data Storage

Your information is stored securely using appropriate technologies, both physically (servers, data centers) and virtually through firewalls.

All user passwords are stored encrypted.

5. Rights to Your Data

As a valued user:

You may request access or updates to the information held by us
You have the right to withdraw consent for marketing communications (opt-out)
You can modify preferences on your account settings

If you wish to exercise any rights, kindly use contact details below.

6. Cookies and Tracking

Our website uses cookies – small data files stored locally:

For functional purposes (e.g., keeping track of login state)
To improve user experience through personalization
Analytically: measuring traffic patterns to enhance our service

We do not intentionally collect or store sensitive information such as financial details. You will be informed via a Privacy Policy notice should this need change.

7. Contact Information

Questions about data protection, opting out of communications, or requesting account deletion (“right to be forgotten”) can be directed to our support team through the appropriate contact channels.